In the past, Apple has at least allowed customers to chat about out-of-warranty products via its online support sections, but in the future, 9to5Mac reports, it's (usually) going to cost you. The push for paid chat support is part of a larger effort by Apple to bring other features to its online services, such as the ability to pay for product repairs and replacements over the Internet.
Now that the floodgates have opened and Google is offering its Chromecast SDK to everyone, how soon will it be before our favorites apps add support? At least two streaming music providers appear to already be in the works.
Spam messages aren't that common on iMessage (at least in my experience over the course of several years), but if you've found yourself plagued by them in recent months, you'll be happy to know that Apple now provides a place to report them on the main site.
Long before iOS 5 introduced Notification Center, The Growl Project was doing something similar on the computer. Now that Notification Center is making the leap to the desktop with OS X Mountain Lion, the creators of Growl are speaking out on their plans for the future.
A New Yorker is suing Apple, claiming the company double billed him for an iTunes music purchase and then refused to offer a refund, citing its own Terms of Service -- and if he gets his way, it will become a class action.
Remember Windows Vista? Sorry, didn’t want to raise anyone’s blood pressure bringing up that old nightmare again. While most everyone we know has happily moved on to the vastly superior Windows 7, Microsoft is letting users of Vista and XP that the clock is ticking on their old-school OS.
You’ve no doubt heard by now that Microsoft released the Windows 8 Consumer Preview last week, and maybe you were even one of the million users who downloaded it. If you’re still stuck on how to get it installed on your Mac, the folks at Parallels have arrived with help.
Apple's in-store Genius Bar is...well, genius. Unfortunately, driving to an Apple Store and waiting in line for tech support isn't always a practical solution. And in some areas, there isn't even an Apple Store nearby. But, there are a hefty number of online resources -- some published by Apple -- that can help you almost as well as your fellow geniuses. Read on to find out what they are and start bookmarking.